At Cognizant, we are passionate about customer satisfaction and strive to be collaborative with our clients and each other every step of the way. Join our dedicated team of experienced Workday implementation professionals and become part of our dynamic, fast-paced, higher education transformation consulting practice. We are currently seeking thought leaders in the Workday Student space to deliver superior results to our clients. The Student Functional Architect is the "go to" implementation leader, expected to provide expert guidance and delivery for Workday Student engagements. Serving as the billable functional leader on Workday Student implementations, this person is a senior Workday Student product expert who works closely with Engagement Managers, managers, Student functional area leads and senior customer resources. This person will provide overarching strategic guidance and leadership on engagements with Workday Student to ensure a robust and complete solution that meets customer needs and allows for future enhancements with limited rework.
Responsibilities:
Solution Delivery
Provide functional leadership on multiple, concurrent Workday Student implementations
Oversee all Workday Student functional area leads on assigned implementations, ensuring efficient and accurate design and configuration of the delivered solution
Review and anticipate cross-functional impact of design decisions across not only all Student functional areas, but also across data conversion, reporting, and integrations
Utilize CynergyTM methodology to deliver Workday Student implementations
Continuous commitment to the ongoing optimization of the CynergyTM methodology, which includes assuring team members keep tools current and driving innovation for new ones
Ensures cohesive structure and project communications are in place for cross-functional delivery between Student functional areas and other non-student related workstreams
Team Leadership
Partner with Engagement Managers (EM) and Portfolio Directors (PD)
Serve as an advocate and escalation point for the EM and Student functional team and ensure issues are being addressed
Help the team to understand and adhere to methodology, and provide feedback to appropriate parties internally to support continuous enhancement of our tools and processes
Mentor junior project resources by providing guidance allowing them to learn new skills and functional areas, lead customer sessions, and configure the solution
Drive team and individuals to achieve high customer satisfaction levels
Ensure that issues and risks are being discussed openly
Conduct internal QA processes
Workday Knowledge
Certified in Student with an expertise in at least one of the primary functional areas - Recruiting and Admissions, Records and Advising, Financial Aid, or Student Financials.
Experience delivering Student solutions
Attend regular Workday KSS calls for product areas
Maintain Workday certifications
Sales Support
Participate in Sales Orals meetings for proposed assignments
Assist with or review estimates for Change Orders for all functional areas
Participate in discussions regarding Student related functional areas that may come into scope for project or customer
Skills and Requirements:
Bachelor's degree or equivalent experience
Possess 2+ years of Workday implementation experience and have completed at least one full Workday Student implementation
Required characteristics: clear communicator, fast learner, detail oriented, decisive, and enjoy fast paced work environments while working well with and across teams to get things accomplished
Possess sales engagement experience estimating and presenting to prospects
Experience gathering requirements, designing, prototyping, testing and deploying solutions to meet customer requirements
Strong communication and presentation skills, with the ability to effectively manage customer expectations
Higher Education experience, preferably 3+ as an subject matter expert at a college or university in a high level leadership role
Minimal travel required, but must be willing to travel on-site if needed
#LI-Remote
Why choose Cognizant:
Cognizant Core Values: