Your Title: Sales Engineer

Job Location: Remote (United States)

Our Department: Viewpoint | Construction

Summary:

The sales engineer is a member of the sales team to provide pre-sale technical software solution demonstrations . Viewpoint provides enterprise level software solutions to the commercial construction industry throughout the United States and abroad. This position is responsible for presenting expertise and providing sales solutions to support the sales team and company.

Common duties for this position include inspirational presentations, complex prototype demonstrations and follow-up support during the sales process. This position works closely with the sales management team, as well as members of the direct sales team. The senior sales engineer will help ensure that Viewpoint products are represented accurately, and that individual client questions or concerns are effectively addressed.

What You Will Do:

• Supports the Viewpoint sales team by assisting with sales presentations/demonstrations. Consults with prospects to help them determine which software solutions best fit their business.

• The sales engineer is an expert at the discovery process and has the ability to document and solve critical business issues.

• The sales engineer can use their extensive software and industry knowledge to present critical success factors. These factors validate the software solutions presented.

• Responsible for complex client-specific cross application prototype presentations.

• Assist with various demonstration-deployment strategies across all product lines.

• Provides consulting expertise in understanding and addressing the needs of executives (i.e. CEO, President, CFO, etc.) Provides construction industry expertise to address client issues and facilitate the sale.

• Work directly with Viewpoint consulting by documenting process gaps, product issues, reporting requirements and a myriad of other solutions/workarounds.

• Maintain knowledge base for all Viewpoint software products.

• Help maintain the master software presentation library and sales tools.

What Skills & Experience You Should Bring:

• Bachelor degree in accounting, MIS, finance, business, or construction-specific degree plus in-depth experience in software implementation consulting or software support or an equivalent combination of education and experience.

• Extensive knowledge in Viewpoint Software or a similar ERP solution, project management and field entry solutions

• Deep experience in the construction industry and understanding of common document workflows.

• This position requires up to 25% travel. The successful candidate will be willing and able to meet travel requirements. A valid driver's license, good driving record, and ability to qualify for a US Passport are required. Also required is the ability to qualify for a company credit card or possession of a personal credit card with sufficient limits to charge travel expenses.

Competences:

• Can communicate extensive construction industry experience, specifically focused on the major workflows in accounting, operations and information technology. Specific knowledge in how construction companies collect and manage data, how they use data to set KPIs and improve decision making.

• Has prior experience in a pre-sales role, ideally as a sales engineer, or similar position in a customer success role.

• Demonstrated ability to motivate workers within the team to perform to the best of their abilities.

• Excellent interpersonal communication skills. Demonstrated good judgment when dealing with undefined situations and business process challenges. Ability to clearly document product functionality requirements and desired workflow outcomes.

• Demonstrates excellent written/verbal communication skills. Listens effectively, transmits information accurately and understandably, and actively seeks feedback. Effectively presents and explains information to various group sizes and levels of knowledge.

• Adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.

• Handles confidential and sensitive information and records with a high degree of discretion, diligence and good judgment. Represents Viewpoint with honesty, integrity, and professionalism.

Preferred Qualifications:

• Experience using or training/consulting in Viewpoint Software, CMiC, Sage 100,300, PENTA, COINS, Accumatica, Foundation, PROCORE, Trimble or other construction specific ERP solutions.

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