• Generates daily reports and face sheets using Epic electronic health record. Set up parent worksheet to distribute to patients.
• Collect completed parent worksheets to create a legal birth certificate.
• Using interviewing techniques, assists parents when needed to obtain, document and/or verify required patient data to create a legal birth certificate using the parent worksheet.
• Using problem solving skills and knowledge of Massachusetts State Laws, determines what information is needed from the patient to accurately complete paternity papers, denials, birth statements and social security forms.
• Enter patient data including legal and statistical information into VIP with 100% accuracy within the established time frame in order to register births. Enter additional State data as required.
• Monitors the Epic patient work queue each day for all discharged babies updating the baby's legal name in Epic including adding the baby's legal name in the alias for babies in the NICU greater than 5 days
• Monitors completed birth certificates to ensure data is released to the state within established time frame after the patient has been discharged and transfers completed birth certificate to Boston City Hall electronically.
• Perform quality checks on completed birth certificates. Ensures that information is complete and sends to the Department of Public Health via courier.
• Obtains obstetrician information either on patient floor, Labor and Delivery, Health Information Services or, in urgent cases, phones or pages him/her when necessary.
• Answers questions in person or over the phone regarding birth certificate registration, social security information, paternity testing and child support issues from Department of Public Health, parents, families, adoption agencies and lawyers.
• Assists parents with paternity papers, denials and information changes. Obtaining appropriate identification including notarization of paternity papers and denials.
• Schedule appointments to complete birth certificate information. Call parents to obtain the baby's name if discharged before completing.
• Work with social workers to obtain complete birth certificates of deceased infants.
• Works with State with needs of the Birth Certificate Department and State requirements.
• Maintains count of daily/monthly/yearly births for the state and Director of HIM
• Completes monthly query report received by the Department of Public Health which is distributed by the team lead.
• Completes corrections (aka notarized corrections) to correct data received by City Hall and/or parents.
• Obtain Director's signature on unsigned birth certificates when parents grant permission to do so.
• Educate parents and public regarding current Birth Certificate Department and State requirements.
• Orders supplies as needed.
• Work with Information Systems to maintain equipment, printers, and fax.
• Strive to meet productivity targets established by the Director of HIM and state requirements for entering and releasing the birth record. Maintain daily productivity log submitting it weekly to the HIM Director to ensure that staffing levels are matched to work load requirements.
• Performs other duties as assigned.

• High school diploma and scholastic preparation equal to six months of college, including medical terminology.
• Expert typing skills for entry into computer and completing forms and letters.
• Six to twelve months previous experience working in a Health Information Services Department.
• Demonstrate formal knowledge of medical terminology by successful completion of an approved terminology course or equivalent.
• Bi-lingual ability in Spanish / English is preferred.
• Established Notary Public or willingness to apply.

• Excellent communication skills and conflict resolution abilities. Ability to act in a professional manner to accurately advise, instruct, and deal effectively and diplomatically with physicians, patients and all levels of hospital personnel while ensuring patient data is kept confidential. Must be able to work by oneself and use independent judgment, especially on nursing unit.
• Ability to communicate in a professional manner in order to obtain sensitive but required information from patients so that a complete, legal birth certificate can be created for the newborn. Consequences of errors greatly impact the newborn throughout his/her life as well as the parents and hospital.
• The ability to meet deadlines is crucial; must be able to organize own work load which includes work on the patient units, telephone and in the Birth Registry Office.
• Must be skillful in typing (50 wpm) and have the ability to be extremely accurate when gathering and entering birth information. Birth certificates submitted to Registry of Births with identified errors are not accepted by the Registry.
• Knowledge of medical terminology to accurately and quickly type into the VIP System.

• High stress environment. Required to walk, climb stairs and carry light to moderate loads 25% of the time.
• Work with a high volume of births per day.
• The Birth Registrar office is very small and has no windows. It is shared with 1 to 2 other Registrars.

Brigham and Women's Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.