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UX Researcher (L4)
San Francisco, CA
Job Description
Our client, the world's leading search engine and technology company, is seeking a UX Researcher (L4). This is a 6 month + contract and 100% remote position located in San Francisco, CA.
Summary:
Responsibilities:
Requirements:
Non-Essential Skills/Qualifications:
Pay rate range: $ - $ hourly
If you have the described qualifications and are interested in this exciting opportunity, please apply!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Summary:
- The News portfolio sits within the client's Search organization and encompasses a broad and growing set of programs and projects focused on creating a healthy news ecosystem for users, publishers and key opinion formers.
- The News and Trending team (TNT), which is part of the broader News Org, builds on the same shared set of capabilities as the broader Search organization, and we coordinate to ensure our users have a consistent, high-quality experience across all News features.
- TNT team is responsible for providing the best possible results to Search queries related to News and trending topics, with the broader goal of helping users better understand the news.
- The team owns news features both on the Search page ( "Top Stories ), the "News tab in Search, and news results as they appear across client Search e.g. for sports, finance, and weather queries.
Responsibilities:
- This UXR will work with 5 other UXR sharing the research portfolio for TNT and collaborating closely with UXDs, PMs, and Eng in this area.
- This UXR will be a mid-level UXR who could own and drive a regular cadence of concept / usability studies and support high-velocity, high-impact generative research for various parts of the TNT core experience, as well as plan research with in-house UXRs in adjacent areas across TNT, if applicable.
- This UXR will likely be juggling requests from a couple of workstream product teams at once.
- The UXR will need to:
- Plan, conduct, measure, and analyze user research, partnering UXDs, the TNT UXR manager, and PM/Eng functions.
- Collaborate with the UXR manager to align on timelines and requirements for study recruitment and participation.
- Understand and incorporate complex technical and business requirements into research.
- Communicate research insights to stakeholders and team members through topline and in-detail reports.
- Support ongoing UX research logistics, including organizing research sessions, taking notes during study sessions.
- Plan, observe, and moderate generative and evaluative research- usability testing sessions, concept validation, rapid iterative research, and interviews when deemed necessary- at a regular cadence w/UXDs.
- Conduct inspection-based research, diary studies, and literature reviews where appropriate for the current project.
- Own study analysis and synthesis, including generating insights and immediately actionable recommendations in written reports.
Requirements:
- Bachelor's degree in human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
- 4 years of experience in an applied research setting, or similar.
- Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
- Strong experience in conducting iterative generative / evaluative work & turning things around quickly and presenting insights to XFN product team/stakeholders.
- Past record working with XFN partners including UXD, PM, and Engineering.
- Strong communication and project management skills; this UXR will be working with both in-house and potentially 3rd vendor agencies to conduct research.
- Comfortable collaborating with others in a fast-paced research environment.
- Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
Non-Essential Skills/Qualifications:
- Experience doing research on a variety of form factors (tablet, desktop, phablet, mobile) within India, US, and UK markets.
- Experience designing, executing, and analyzing off-platform surveys (e.g. Qualtrics).
- Experience with other common research tools, e.g. UserTesting, dScout, Figma.
- Experience conducting a11y/equity focused research.
- Open to feedback & agile, with strong growth mindset and grit.
- 2 years of experience working with senior leadership (e.g., Director level and above).
- 2 years of experience conducting UX research on products, managing projects, and working in a large, matrixed organization.
- Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
- Experience in a variety of product spaces, applied research and/or academic settings.
- Proficiency in communicating user research findings with cross-functional partners to drive impact.
Pay rate range: $ - $ hourly
If you have the described qualifications and are interested in this exciting opportunity, please apply!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
- Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF)
- Remote opportunities available
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Genesis10 is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Temporary, Full Time
Required Education
Bachelor's Degree
Required Experience
4+ years
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