Based in our Crum Lynne, Pennsylvania office, the individual must have the ability to efficiently and effectively manage Supply & Replenishment while maintaining reporting systems for business trends and performance. This position requires being a subject matter in the organization for Supply Chain, Forecasting & Replenishment's impact on operating within the Fresh Produce business.
This position requires customer focus and building strong relationships across multi-functional teams internally and externally. Act as a problem solver, independent decision-maker and liaison between Supply, Operations, Replenishment and various internal company departments. The Individual must possess critical and analytical skills that continuously enhance customer service standards while driving best-in-class solutions. Self-motivated and consistently demonstrates an ability to participate in a group environment supporting a team concept.
MAJOR RESPONSIBILITIES AND TASKS / DUTIES OF THE POSITION
- Influence the development of Walmart and/or Dole's processes and systems that support forecasting, replenishment, supply and flow of goods to Walmart distribution centers and stores such that growth and efficiencies are achieved.
- Develop and maintain productive customer relationships across Replenishment & Sourcing teams.
- Responsible for monitoring daily customer orders, processing internally & providing all necessary communication to service customer orders.
- Regular and daily engagement with Dole internal teams such as: Sourcing, Sales, Commodities, Transportation, Finance, Operations, Warehouse, Quality Control, etc.
- Responsible for day-to-day engagement, performance and issue management of transportation service providers.
- Develops and analyzes daily/weekly order demand into load plans and routings that meet Dole Diversified cost and service objectives.
- Handles all Supply & Transportation opportunities that arise by gathering information and problem solving to resolve and communicate back to all necessary functional groups (Carrier Claims, USDA fruit issues).
- Ensure processes, tools and training documentation are maintained as customer systems evolve.
- Communicate fully with superiors, direct team members and all cross functional supporting members who have a need to know.
- Maintain an awareness of customer's current activities such as: promotions, new item launches, discontinued products, new product development, price changes, etc., and take necessary actions to execute plans.
- Complete assigned reports and analysis as defined.
- Other duties as assigned.
JOB SPECIFIC COMPETENCIES
- Experience in logistics, analytics and/or transportation.
- Prefer candidates with experience in consumer, food, or retail analytics, transportation/logistics in a high volume, fast paced supply chain.
- Excellent interpersonal, written and verbal communications, organizational, and analytical skills.
- Strong computer skills with Microsoft Office products and Excel.
- Knowledge of logistics, analytics transportation/shipping & receiving procedures and practices.
- Self-starter, that can work under pressure and with time constraints.
- Must have the ability to make quick, comparative decisions.
- Maintain regular and acceptable attendance.
- Can follow and expand on direction as needed. Work across, interact, and influence other functional groups at all levels.
- Understand and follow posted work rules/procedures.