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IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the "status-quo" and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.
The Care Manager III provides intensive case management services for a caseload of up to 20 high risk Health Plan of San Clara members. The Care Manager III is responsible for the assessment of clients with multiple medical and psychosocial needs. The Care Manager III plans, monitors services and interventions ensuring provision of quality care. The Care Manager III provides mentorship and training for all new case management staff and interns.- Conducting comprehensive assessments and re-assessments of client psychosocial, physical and mental health, environmental and spiritual needs to develop the client Community Living Plan.
- Conducting on-going client home, acute hospital and skilled nursing facility visits to review and modify their Community Living Plan.
- Providing crisis intervention, advocacy, problem solving and therapeutic interventions services to the client.
- Writing comprehensive assessments. Based on assessment information with the client develops and initiates the Community Living Plan, which is client-centered, comprehensive and consistent with program guidelines and policies and procedures.
- Documenting and updating progress notes of all case management activity within 24-48 hours.
- Evaluating client ability to remain safely at home and coordinate appropriate placement if needed.
- Acting as liaison between the client, caregiver, physicians and community service providers to update, arrange and monitor client care-based program operation guidelines. Providing mentorship, consultation and training to all new case management staff and interns.
- Attending and participating in program leadership, research study, continuing education and Care Manager Development Program meetings as required.
REQUIRED QUALIFICATIONS:*
- Master's degree in Social Work(M.S.W.) degree.
- 2 years of experience working with disabled adults and/or older adults.
- 2 years of experience resolving medical and psychosocial problems for functionally impaired adults.
- Exceptional communication and presentation skills.
- Detail oriented with good problem-solving skills and the ability to prioritize multiple tasks.
- Proficient computer literacy skills.
DESIRED QUALIFICATIONS:*
- LCSW certification
- 1 year of experience working with individuals with mental and/or behavioral health diagnoses and substance abuse disorders
- Bilingual language skills
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IOA reserves the right to adjust work hours or duties when appropriate.
Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.