The Client Support and Operations Specialist provides first tier computer and network technical support for CU Answers, cuasterisk.com partners, their combined clients, and CU Answer Network Services clients. ESSENTIAL JOB FUNCTIONS First point of contact to assist with all aspects of computer/network hardware and communications support. Provide primary technical support

The Bilingual Contact Center Specialist has multi faceted opportunities including, but not limited to, member support when new credit unions join on to our platform, contacting other businesses about new product offerings, and keeping consistent communication regarding existing product offerings. The person in this position will present themselves professionally and posit

The Programmer/Analyst is responsible for analyzing and programming applications on the IBMi system in readable and maintainable code, testing and debugging systems, and providing daily support for the Client Service and Operations departments. ESSENTIAL JOB FUNCTIONS Perform analysis, coding and testing using all forms of RPGLE including free form and embedded SQL, CLLE,

The Bookkeeping Specialist is responsible for providing the daily bookkeeping services for newly converted credit unions developed by CU Answers Earnings Edge Accounting Services team for Credit Unions. This position may encompass future services developed by CU Answers that pertain to general ledger balancing or other services. Essential Job Functions Provide day to day

The Contact Center Specialist has multi faceted opportunities including, but not limited to, member support when new credit unions join on to our platform, contacting other businesses about new product offerings, and keeping consistent communication regarding existing product offerings. On occasion, the person may be asked to do some light collections work for that team.

The Client Service Representative is responsible for answering incoming calls and triaging the clients need for appropriate resolution and/or escalation. The Level 1 Representative is a client facing support role and supports credit unions as it relates to software inquiries. ESSENTIAL JOB FUNCTIONS 1. Provide day to day software support to customers via the telephone. Re

The Programmer/Analyst is responsible for analyzing and programming applications on the IBMi system in readable and maintainable code, testing and debugging systems, and providing daily support for the Client Service and Operations departments. Duties Perform analysis, coding and testing using all forms of RPGLE including free form and embedded SQL, CLLE, DDL, and DDS. Kn