Supervises and provides technical guidance for 24/7 technical staff Serves as a technical contact for the team in determining the cause and resolution of network problems on a 24 X 7 basis and if necessary, determines methods for restoring partial service to customers while a permanent solution is implemented Collaborate to set standards and ensure the delivery of service

Develop and optimize risk strategies and credit guidelines that drive portfolio growth while ensuring that portfolios operate within boundaries of acceptable risk. Conduct statistical/financial analysis on internal and external market data to discover the tradeoffs of competing business objectives such as growth, profitability, market share and competitive position. Devel

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Lead the preparation/review of all Lending investment proposals with a dual focus on strategy (both the company's growth objectives and integration with the Member Strategy Office) and financial impact (return on investment and other financial implications). Collaborate with the product owners and various support teams including technology, risk, enterprise project manage

Act as a technical Privacy Center of Excellence SME, identifying best practices related to privacy by design, privacy engineering, privacy enhancing technologies (PETs), and AI risks; educate and build awareness among data analysts, engineers, modelers, and developers Secure support in operationalizing compliance, building privacy by design principles into the product lif

Act as a technical Privacy Center of Excellence SME, identifying best practices related to privacy by design, privacy engineering, privacy enhancing technologies (PETs), and AI risks; educate and build awareness among data analysts, engineers, modelers, and developers Secure support in operationalizing compliance, building privacy by design principles into the product lif

A successful Lead Operations Representative will demonstrate a working knowledge of the processes and procedures as well as the ability to identify and implement process improvement opportunities. Cross training is required as all functions rotate on a regular basis. Qualifications 2+ years of experience in the Banking/Financial industry. Detail oriented and adaptable to

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze referred loans for areas of concern and determine proper course of action (e.g. obtain explanations for derogatory credit) Determine and advise members on approved loan conditions and documentation requirements Ensure progress and inclusion of required mortgage processing information (e.g. verifications of employment, assets, income and liabilities; appraisal repo

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze referred loans for areas of concern and determine proper course of action (e.g. obtain explanations for derogatory credit) Determine and advise members on approved loan conditions and documentation requirements Ensure progress and inclusion of required mortgage processing information (e.g. verifications of employment, assets, income and liabilities; appraisal repo

Act as a technical Privacy Center of Excellence SME, identifying best practices related to privacy by design, privacy engineering, privacy enhancing technologies (PETs), and AI risks; educate and build awareness among data analysts, engineers, modelers, and developers Secure support in operationalizing compliance, building privacy by design principles into the product lif

Drive operations and customer experience by engaging team members on business strategy and performance results. Evaluate key performance indicators to identify opportunities for improvement. Execute risk and service delivery strategy by fostering collaboration between banking center team members, business partners and local Command officials. Conduct ongoing reviews to en